Privacy Policy

Last Updated: December 26, 2025

1. Information We Collect

We collect information you provide directly and information collected automatically:

Information You Provide:

• Discord User ID and Username - To manage your subscription and server access
• Email Address - For billing communications and account recovery (collected via Stripe)
• Payment Information - Credit card details processed securely by Stripe (we never store card numbers)

Information Collected Automatically:

• Subscription status and history
• Trial start and end dates
• Commands used within our Discord server
• Basic usage analytics

2. How We Use Your Information

We use your information to:

• Process and manage your subscription
• Provide access to premium features and channels
• Send important service-related notifications
• Process payments and prevent fraud
• Improve our service and signal quality
• Respond to your questions and support requests
• Comply with legal obligations

3. Information Sharing

We do NOT sell, rent, or trade your personal information. We only share data with:

• Stripe: For secure payment processing. Stripe's privacy policy applies to payment data.
• Discord: As required to operate within Discord's platform. Discord's privacy policy applies.
• Legal Authorities: If required by law, subpoena, or legal process.

4. Data Security

We implement reasonable security measures to protect your personal information, including:

• Encrypted data transmission (HTTPS/TLS)
• Secure database storage
• Limited access to personal data
• Regular security reviews

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your data for as long as:

• Your account is active
• Needed to provide our services
• Required by law or for legitimate business purposes

After account deletion, we may retain certain data for legal compliance or fraud prevention.

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Cancellation: Cancel your subscription at any time
• Opt-out: Opt out of non-essential communications

To exercise these rights, contact us at [email protected] or through our Discord server.

7. Cookies and Tracking

Our website may use cookies for:

• Essential site functionality
• Remembering your preferences
• Analytics to improve our service

You can disable cookies in your browser settings.

8. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of other sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our service is not intended for individuals under 18 years of age. We do not knowingly collect data from minors. If we learn we have collected data from a minor, we will delete it promptly.

10. International Users

Our service is operated in the United States. If you are accessing our service from outside the US, your data may be transferred to and processed in the US.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through our Discord server or email. Continued use after changes constitutes acceptance.

12. Contact Us

For questions about this Privacy Policy or your personal data, please contact us at [email protected] or through our Discord server.

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